Sublimation Frequently Asked Questions
MINIMUM? JUST ONE ITEM.
Yes. We can customize individual pairs. No minimums, you can order as little as 1 custom pair!
TURN AROUND TIME? STANDARD 5-7 BUSINESS DAYS PRODUCTION TIME + SHIP TIME.
HOW LONG DOES SHIPPING TAKE AND HOW MUCH DOES IT COST?
Due to HIGH DEMAND for our product during Covid-19 here are the current lead times:
Printed items: 5-7 business days for production + Ship time from CA.
FREE shipping within the USA for orders over $100.
These will ship FedEx Ground or the cheapest available courier to us. Depending on where you are located it can take 1-5 business days transit time. All orders ship from CA.
The rest of the options are weight based shipping. So once you add your items to your cart, on the shipping selection screen you will be able to select between FedEx, UPS, and USPS and choose what speed you'd like your package to ship.
It will show you the costs accordingly. Please note: Orders require processing time + Ship time.
SOCK SIZES WE CARRY.
ARM SLEEVE SIZE CHART
WHAT ARE SOCKS MADE OF?
95% Polyester, 5% elastane/spandex Silky Athletic socks: Our favorite and most popular style:
Foot Material: 90% Cotton, 10% Spandex
Leg Material: 95% Polyester, 5% elastane/spandex
WILL THE COLORS FADE?
No, they will not fade. We recommend washing cold wash with Like colors and hang drying. Our Colors are crisp and clean and are part of the fabric of the sock, so if you take care of your fabric your socks will last you a long time!
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Your satisfaction is our number one concern, thus we accept returns or exchanges:
- If you ordered one or more of our existing designs and were not happy with your purchase. The unworn, new merchandise may be sent back to us for a refund or exchange.
- If we sent you the wrong size or design, we will correct this error for you asap.
Claims to the above must be made within 7 days from receiving your order.
Please note: Each product is checked to ensure quality and we do our best to provide them without any defects. No two pairs or two socks are exactly alike as this is a 100% custom process to produce them. A break in the pattern will appear on each of the sides of the socks. We do our best to make it look natural and eliminate the line on the sides so it looks like a seam to seam print, however, this break is part of the tolerance level and a norm in this kind of sock.
Bless Your Feet!
If you have any further questions you may email us at firstname.lastname@example.org